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Best Practices for Using Actual Experience XF to Measure Web User Satisfaction Gomez's Actual Experience XF quantifies online user satisfaction based on the Apdex industry standard. Online user satisfaction, as measured by response time, is critical to your site's success. To successfully set-up the user satisfaction capability in Actual Experience XF, you must define thresholds for page response time that determine when a customer goes from being satisfied to tolerating, and tolerating to frustrated. Download this best practices document to learn suggested "starting points" for your response time thresholds and recommendations on how you can optimize them for your business over time. Download Now |
Webinar | Realistic Performance Testing - Better, Faster, Cheaper Ensuring great experiences for today's rich and complex web applications requires a new approach to performance testing. An approach Forrester Research calls "Realistic Performance Testing" - easy to use, delivered on-demand, and able to identify and resolve problems along the entire web application delivery chain. Join Gomez's Colin Mason for this complimentary webinar to learn best practices for:
Register Now for July 22, 2009 - 1:00 PM EDT
Gomez University Training Webinars These introductory Webinars are designed to give an overview of how different parts of the Gomez product family work. Each webinar was recorded from a live online session and lasts between 60 and 90 minutes. The programs include features from new releases so that even an experienced user will pick up some new tips and tricks.Topics currently available include:
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